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After your system is up and running, you will have a centralized point of contact which will give you a resource to call on for follow-up administration and to perform hardware and application installations or upgrades. You can reach the individuals directly responsible for installing and configuring your machines for support.
These are other ongoing services we can provide:
- Operating system upgrades
- New application installations
- Application upgrades
- New hardware installations
- System reconfigurations
- Addition of new users
- Security modifications
Technical Support We provide technical support for Windows NT/2000/XP and Macintosh OS clients, Windows 2000 Server, Server 2003, Exchange 2000/2003, major applications, Cisco network systems, and other major vendors.
System Audit
System performance can have a dramatic impact on your bottom line. Systems that are not performing up to par are costing you hundreds—if not thousands—of dollars each year in lost productivity.
We can audit your existing system to determine whether or not it is operating at its optimum. At the same time, we can establish the feasibility of an upgrade, if warranted.
Software Audits According to the Business Software Alliance (BSA), software piracy was estimated to be 22 percent in 2003, costing businesses $6.5 billion in revenue. A few of the recommendations of the BSA are that all businesses and consumers ensure legal use of software by:
- Adopting corporate policies on software compliance
- Auditing computers for illegal copies of software
- Documenting purchases of software and understand licensing agreements
- Develop routine software audits
Real-time Computing Solutions division of RCS Consulting, Inc., in co-operation with your staff, can help you collect the information necessary to document and ensure legal compliance of installed software.
System Documentation Documentation outlining systems, software, or network configurations can be supplied as a deliverable upon completion of any installation, change, audit, or upgrade to your information system.
Up-to-date information can be invaluable in the unlikely event of a disaster recovery. Too often, this area is overlooked and can result in delays that extend the recovery process. You can benefit from he added security of knowing that your system is fully documented.
Contact us today for a FREE CONSULTATION.
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